Privacy Policy

At Custom Persona, accessible from https://custompersona.com, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. Please take a moment to read this policy carefully.

1. Information We Collect

We collect the following types of data to provide and improve our services:

• 1.1 Personal Information: Name, email address, account credentials, payment information, and images or media you upload for processing in our AI headshot generator.
• 1.2 Usage Data: IP addresses, browser types, device information, pages visited, features used, time spent on our site, crash reports, and other diagnostic data.
• 1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies, including:
  • Necessary Cookies for basic website functionalities.
  • Analytics Cookies to collect performance data.
  • Advertising Cookies for personalized ads and measuring their effectiveness.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Service provision to process and deliver your headshots.
• Customer support to assist with inquiries and issues.
• Payment processing to manage billing and transactions.
• Marketing to provide personalized content and advertisements.
• Improvement of services by analyzing user trends.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted partners under the following circumstances:

• 3.1 Third-Party Service Providers: We work with service providers, including cloud storage providers like AWS, payment processors like Stripe or PayPal, and analytics providers like Google Analytics and Hotjar.
• 3.2 Legal Obligations: We may disclose your personal information if required to comply with applicable laws, regulations, or legal processes.

4. Data Security

We implement robust security measures to protect your personal data, including encryption, secure data storage protocols, and restricted access. However, no method of transmission over the internet is 100% secure.

5. Your Data Rights

You have the following rights regarding your personal information:

• Access and correction: Request access to and correction of your data.
• Data portability: Request a copy of your data in a machine-readable format.
• Erasure: Request the deletion of your data.
• Objection: Object to certain types of processing, including marketing.

6. Children's Privacy

We do not knowingly collect data from individuals under 18. If we become aware of such collection, we will delete the data immediately.

7. International Data Transfers

Your personal data may be transferred to servers located outside your country. We ensure that such transfers are conducted securely and in accordance with applicable laws.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, your data will be securely deleted.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after any changes signifies your acceptance of the updated policy.